Best Questions To Ask Senior Living Facilities

Pomeroy Living Communities offer the elderly support they require to stay healthy and safe if they can no longer live independently. It is the perfect retirement strategy for our older loved ones because our communities help preserve their independence and offer resort-like amenities, including unique social activities, beauty salons, fitness classes and the chance to build new friendships.  Below, you will discover a comprehensive list of questions to ask senior living facilities to determine if it is the right one.

We do understand that you have a lot of options to choose from and it can be overwhelming to shop for a new home for your loved one. Don’t just take our word for it, we encourage you to meet the staff and ask all the right questions when you stop by any of our communities for a private tour. Each of Pomeroy’s campuses are unique and offer several different amenities.

Living Spaces

  • What type of residential living spaces do you offer? (Condominiums, cottages, couple’s apartments, etc.)
  • Does the living space include appliances or furniture?
  • Can seniors select between shared or private rooms?
  • Do you conduct routine maintenance and repairs?
  • What utilities are accessible and who covers them? (Electric, water, gas, internet, etc.)
  • Do you provide housekeeping services? 
  • Are pets allowed? What’s your policy about pets? 

Care Services

  • What is your staff-to-resident ratio?
  • Can residents access staff 24/7?
  • Do you offer in-house physicians? 
  • Are there any contracts and agreements seniors should sign before moving in? 
  • Do you offer in-house medication?  
  • How far is the hospital from the facility? 
  • Do residents have to move if care needs to change over time?  
  • Does your staff administer medication?

Activities

  • What activities do residents participate in, and how often do they take place? 
  • Who pays for visits to the grocery store?  
  • Do you encourage seniors to participate actively?  
  • Can you show me your schedule for activities and events?  
  • Does your entertainment include live entertainment? 

Dining

  • How many meals do residents receive per day?  
  • Do you offer snacks?  
  • Are there set times for meals, or can they be provided at varied times?  
  • What dining setup do you offer? (Private, Dining room, To-go, etc.) 
  • Can you tailor meals to meet a resident’s specific needs or any special requests?  
  • What popular dishes do you offer? Can I sample them?  
  • What happens if a resident hasn’t had enough food?  

Health Care and Wellness  

  • Do you offer services like physical therapy and hospice?  
  • Are there any written healthcare plans designed for each resident?  
  • Do you cover transportation for physician appointments?  
  • How do you get seniors involved in workouts?  
  • Is there a pool or a fitness studio?  
  • What certification does your wellness team have?  
  • Can you modify workouts to meet the needs of each resident?  

Miscellaneous 

  • Do you allow overnight guest visits?  
  • Are the living spaces customizable?  
  • What about religious services? Are they nearby or provided on-site?  
  • Do you have specific visiting hours for family and friends?  
  • What other fees do you not mention in your marketing materials?  

Bottom Line

Because we care for our loved ones so much, we of course want to make sure they will have the best care. Every senior has unique needs, and Pomeroy communities try as much as possible to meet them through their offerings and services. Because of this, we encourage you to ask as many questions as possible to gain an in-depth understanding of a facility and make an informed decision. To learn more about Pomeroy Living or to visit any one of our campuses, you can contact us at info@pomeroyliving.com.

Posted in
Avatar photo

Manda Ayoub

Manda is a nurse and a licensed nursing home Administrator in the state of Michigan. She has worked through all aspects of the post-acute healthcare industry, holding various positions including Infection Control Nurse, In-service Director, Quality Assurance Director, Risk Manager and a Licensed Nursing Home Administrator.